Grounds and purposes for which we use your personal data
We process your personal data on the following grounds:
- General Terms and Conditions of Use of the Website;
- Your explicit consent – the purpose is specified for each specific case;
- Where required by law;
In the following paragraphs you will find detailed information about the processing of your personal data depending on the grounds on which we process them.
For the execution of a contract
We process your personal data for the purposes of using the Website in accordance with the rules of the general terms and conditions
Purposes of processing (where applicable):
- establishing your identity;
- providing the functionalities of our website
On this basis, we only process personal data in connection with the user profile you have created.
We delete the data collected on this basis 2 years after the termination of the contractual relationship, whether due to the expiration of the contract, cancellation or other reason.
After your consent
We process your personal data on this basis only after your explicit, unambiguous and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process your personal data.
Consent is a separate ground for processing your personal data and the purpose of the processing is specified in it, and is not covered by the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable product/service offers for you by performing detailed analyses of your basic personal data;
Data that we process on this basis:
On this basis, we may process personal data for direct marketing purposes, including website usage data and social media profile data.
Provision of data to third parties
On this basis, we may provide your data to marketing agencies, Facebook, Google or similar.
Withdrawal of consent
The consents given can be withdrawn at any time. Withdrawal of consent has no impact on the performance of contractual obligations. If you withdraw your consent to the processing of personal data in any or all of the ways described above, we will no longer use your personal data and information for the purposes specified above. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
To withdraw the consent you have given, you only need to use our website or simply contact us.
When do we delete data collected on this basis
We delete data collected on this basis upon your request or 12 months after its initial collection.
How we protect your personal data
To ensure adequate protection of the company’s and its customers’ data, we implement all necessary organizational and technical measures provided for in the Personal Data Protection Act.
The company has established rules to prevent abuse and security breaches, which supports the processes of protecting and ensuring the security of your data.
For the purpose of maximum security in the processing, transfer and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.
Consumer Rights
Each User of the site enjoys all rights for the protection of personal data in accordance with Bulgarian legislation and European Union law.
The User can exercise his rights by sending a message to our email.
Each User has the right to:
Information (in relation to the processing of his personal data by the administrator);
Access to his own personal data;
Correction (if the data is inaccurate);
Erasure of personal data (right to be forgotten);
Restriction of processing by the administrator or processor of personal data;
Portability of personal data between individual administrators;
Objection to the processing of his personal data;
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him;
Right to judicial or administrative redress in the event that the rights of the data subject have been violated.
The user may request erasure if one of the following conditions is met:
The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
The user withdraws his/her consent on which the processing of the data is based and there is no other legal basis for the processing;
The user objects to the processing and there are no overriding legitimate grounds for the processing;
The personal data have been processed unlawfully;
The personal data must be erased for compliance with a legal obligation under Union law or Member State law to which the controller is subject;
The personal data have been collected in connection with the offering of information society services to children and consent has been given by the holder of parental responsibility for the child.
The user has the right to restrict the processing of his/her personal data by the controller where:
He/she contests the accuracy of the personal data. In this case, the restriction of processing is for a period that allows the controller to verify the accuracy of the personal data;
The processing is unlawful, but the User does not want the personal data to be erased, but instead requests the restriction of their use;
The controller no longer needs the personal data for the purposes of the processing, but the User requires them for the establishment, exercise or defense of legal claims;
Object to the processing pending verification of whether the legitimate grounds of the controller override the interests of the User.
Right to portability.
The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to an administrator, in a structured, commonly used and machine-readable format and shall have the right to transmit those data to another administrator without hindrance from the administrator to whom the personal data have been provided, where the processing is based on consent or on a contractual obligation and the processing is carried out by automated means. When exercising the right to data portability, the data subject shall also have the right to obtain the direct transmission of the personal data from one controller to another, where technically feasible.
Right to object.
Users have the right to object to the processing of their personal data to the controller. The controller shall be obliged to cease processing unless it demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. Where an objection is made to the processing of personal data for direct marketing purposes, the processing shall cease immediately.
Complaint to the supervisory authority
Each User has the right to lodge a complaint against unlawful processing of his or her personal data with the Personal Data Protection Commission or the competent court.